Fieldglass Superuser Specialist Permanent

We are looking for a Fieldglass Superuser / Specialist who has the ability to train new starters on the system, deploy new updates, manage full life cycle implementations projects, look at best practice and also audit against it.

If you know Fieldglass inside out and your looking for a challenging technical role combined with training and the day to day operation of the system, apply now!

Responsibilities:

* Managing Fieldglass improvements and upgrade projects, recruitment strategies, PSL rationalisations, whole-scale rate amendments, key event planning, research projects and cost saving initiatives

* Helping to ensure all technologies that have been implemented are utilised in the correct manner and ensuring that users are up skilled to ensure maximum ROI

* Production of support and end-user documentation

* UAT testing on new enhancements

* Support queries ranging from basic service requests to detailed technical issues covering Operational, Security and Functional issues

* SVT testing on new enhancements

* Responsible for training the team on new enhancements or communicating any configuration change to the team

* Implementing best practice identified in other accounts using Fieldglass and ensure the team are using the advanced ability of Fieldglass